Everything you need to sell and build with Ghala. From your first product to advanced API integrations.
Guides & Tutorials covering everything from your first product to advanced API integrations. Whether you're taking your first order, sending your first message, or scaling to millions, these guides will get you there.
A complete beginner's guide to WhatsApp Business API. From account setup to sending your first message.
Turn commerce on, build your catalog, and share your storefront: everything you need to take your first order.
Give the agent your voice, choose its tools, and test it in the playground before it talks to customers.
Accept mobile money and cards in chat, track orders, and withdraw your balance to the bank.
Learn to send WhatsApp messages programmatically. Includes code examples in Python, Node.js, and cURL.
Subscribe an endpoint to your number's events, verify the signature, and process messages in real time.
Complete guide to configuring AI-powered customer support on WhatsApp. Includes prompt engineering tips.
Learn how to set up smooth handoffs between AI and human support agents.
Master WhatsApp message templates. Learn what gets approved, common rejection reasons, and best practices.
Master bulk WhatsApp campaigns. From contact import to send optimization and performance tracking.
Learn to organize contacts with tags, segments, and custom fields for targeted messaging.
Learn the strategies that successful businesses use to provide outstanding WhatsApp customer support.
Proven techniques for creating WhatsApp templates that get approved on the first try and perform well.
The /api/v2 API: send messages, subscribe to events, and handle idempotency and errors.
How the two relate, which Meta complexity Ghala absorbs, and when to reach past it to Meta directly.
Every WhatsApp capability, and whether it is on the API, the dashboard, a Meta override, or unsupported.
One token per number: mapping tenants, isolating credentials, routing webhooks, and rotating safely.
OpenAPI spec, Postman collection, and runnable JavaScript and Python examples.
