Episode 1 · 1:51 · 🇹🇿 Swahili
Get started with Ghala
The very first lesson: what Ghala does for your shop, and what to have ready before you connect anything.
Goal: Know what Ghala does and what to prepare
Ghala Academy
Learn to sell on WhatsApp
Video lessons to get the most out of Ghala — follow a series in order, or jump straight to the lesson you need. Free, no account needed.
The Ghala Academy series
Seven lessons, in order. By the last one your shop is live on WhatsApp, stocked, and collecting money.
Episode 2 · 1:54 · 🇹🇿 Swahili
Sign up for Ghala
The quickest route to an account, from the sign-up form through to your first look inside.
Goal: A Ghala account of your own
Episode 3 · 8:50 · 🇹🇿 Swahili
Download and register on the merchant app
Find the Ghala Merchant App on Play Store or the App Store, open your account correctly, and start using it the same day.
Goal: The merchant app installed and signed in
Episode 4 · 1:20 · 🇹🇿 Swahili
Connect your WhatsApp number
Onboard yourself, step by step, and link the number your customers already message you on.
Goal: Your WhatsApp number connected to Ghala
Episode 5 · 4:52 · 🇹🇿 Swahili
Add your stock
Put products into the app — names, prices, photos, and how many you have — so the shop is ready to sell.
Goal: A catalog customers can order from
Episode 6 · 12:42 · 🇹🇿 Swahili
Take payments on WhatsApp
Connect your shop to payment providers so customers check out inside the conversation instead of promising to pay later.
Goal: Money arriving without leaving the chat
Episode 7 · 2:30 · 🇹🇿 Swahili
Share your shop link with customers
Where to find the right link, how to send it on WhatsApp, and how to make sure nobody gets lost on the way to your products.
Goal: Customers finding your shop on their own
Running the shop day to day
Once you are live, these are the jobs that come round every week.
4:18 · 🇹🇿 Swahili
Record an order yourself
Add manual orders in the merchant app for the sales that happen face to face or over a call.
Goal: Every sale on the books, not just the online ones
4:25 · 🇹🇿 Swahili
How a customer places an order
The buyer's side of it: picking products from your link, seeing the total, and sending a complete order to your WhatsApp in seconds.
Goal: Understand exactly what your customer sees
4:00 · 🇹🇿 Swahili
Send a receipt
Produce a receipt from your Ghala shop and get it to the customer straight after they pay.
Goal: Every customer leaves with a receipt
4:23 · 🇹🇿 Swahili
Read your sales report
Daily, weekly, and monthly totals, which products actually move, and whether the shop is growing. No more counting in a notebook.
Goal: Decide what to stock next from your own numbers
Also worth watching
Short pieces that answer one question, plus the story behind the product.
4:34 · English
What Ghala really does
Kalebu Gwalugano on where Ghala came from, what problem it solves for the shops using it, and where it is going next.
Goal: See the whole picture before you commit
0:59 · 🇹🇿 Swahili
Buying from a shop on Ghala Store
The customer's route through Ghala Store — useful when you are explaining it to someone who has never bought this way.
Goal: Explain the buying flow to a customer
0:36 · 🇹🇿 Swahili
Share your shop link in half a minute
The short version of episode seven, for when you just need the link and nothing else.
Goal: Your shop link sent, right now
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